Your Dreams Our Mission banner image

State Authorization and Complaint Resolution

Electronic Campus 

A-B Tech is a member of the National Council for State Authorization Reciprocity Agreements (NCSARA) which allows students to enroll in online distance education classes from most of the United States and several territories.  The State Authorization Reciprocity Agreement (SARA) is an agreement among member states, districts and territories that establishes comparable national standards for interstate offering of postsecondary distance education courses and programs. The primary objectives of SARA are to make it easier for institutions in North Carolina to provide online and distance education options to students in other states and to provide basic protections for those students.

The SREB's Electronic Campus is a comprehensive source for information about higher education and e-learning opportunities in the South. The Electronic Campus provides a one-stop place for students seeking to find online educational opportunities and services that match their individual needs. The SREB Electronic Campus will end its operation on June 30, 2017.

Click here for more information and to visit the SREB's Electronic Campus website .


A-B Tech's Complaint Resolution for Online/Distance Education Students

Academic Matters: Students enrolled in online/ distance courses at A-B Tech who have a complaint about grades, College decisions, or other A-B Tech procedures should follow the College's policies for Student Complaints and Grade Appeals, which are available to view in the Student Handbook and College Catalog.

A-B Tech is a member of the North Carolina Community College System (NCCCS).  The NCCCS Complaint Policy is available for all students to review but students are advised to begin the process at the institutional level.

Discrimination Issues: Students should follow the process outlined in the Student Grievance Policy also found in the Student Handbook.

Click here to view the Student Complaints and Grade Appeals policies.

 

Accreditation: A-B Tech Community College is accredited by the Southern Association of Schools and College Commission on Colleges (SACSCOC).  SACSCOC Complaint Procedures are available for review by all A-B Tech students.

If an issue cannot be resolved internally, the student may file a complaint with his/her state. 

In compliance with the new regulations, an institution offering distance education must provide enrolled and prospective students with contact information for filing complaints with its accrediting agency and with the appropriate state agency for handling complaints in the student’s state.  While A-B Tech strives to provide the highest quality education opportunities available, conflicts may arise. It is our aim to resolve any grievances, complaints, and concerns in an expeditious, fair, and amicable manner. If an issue cannot be solved by A-B Tech’s internal processes, you may choose to file a complaint with your state of residence. Contact Information for Individual States.

SARA NC

Students may also file a complaint through SARA NC.  SARA North Carolina is a program of the North Carolina State Education Assistance Authority. The State Authorization Reciprocity Agreement (SARA) is an agreement among member states, districts and territories that establishes comparable national standards for interstate offering of postsecondary distance education courses and programs. The primary objectives of SARA are to make it easier for institutions in North Carolina to provide online and distance education options to students in other states and to provide basic protections for those students.  SARA-NC Complaint Process  and  Complaint Form.