Your Dreams Our Mission banner image

Employment Skills

Career Ready 101

Are You Career Ready? Do you know the skills that employers most need in their employees? Do you feel confident when looking for work or facing educational challenges? Do you wish that you knew more about workplace ethics and employer expectations? CAREER READY 101 IS THE COURSE FOR YOU! This course is a free online tutorial that will increase your skill levels in all areas of workplace skills, career development and help prepare you for the Career Readiness Certificate Assessment. It has also been shown to improve passing rates on High School Equivalency and Accuplacer exams. This course is free, confidential, and easy to use. Registration is very easy. Get started today! Call A-B Tech Career Readiness Counseling at 828-398-7604 or NCWorks Career Center 828-251-6200

Guest Service Professional Certification

Guest Service Professional Certification is a comprehensive 6-hour program to train guest service-oriented line level employees who will learn how to provide memorable customer service. Core components include invitational hospitality training which includes the seven key elements required to consistently deliver the very highest levels of guest service in all areas of the hospitality industry. Upon completion the student will receive a certificate from A-B Tech and the American Hotel and Lodging Educational Institute for Guest Service Professional Certification. Call Goodwill to register at 828-298-9023.

Hospitality Skills Certifications

*Maintenance Certification  *Front Desk Certification  *Restaurant Server Certification *Guestroom Attendant Certification *Kitchen Cook Certification

In these courses, you will learn the principles of service for a variety of hotel and restaurant venues and positions. These principles are based on the standards for high-end practices and the needs of the Asheville area’s major employers. The curriculum within each course will focus on hands-on training and demonstrations to best prepare students for the professional expectations of a variety of hospitality departments. These courses can be taken in succession or individually. Upon successful completion, you will receive certificate/s from A-B Tech and from the American Hotel and Lodging Education Institute. Call Goodwill to register at 828-298-9023.

Personal Care Aide

Personal Care Aides make up one of the largest and fastest-growing workforce fields in the country. The need for Personal Care Aides is projected to increase by 71% by 2020. This learner-centered class will include speakers from the healthcare field, case scenarios, small group work and other forms of interactive learning focused on the competencies that PCAs need to perform well on the job. Working environments include private homes, small residential facilities, group homes and larger facilities. PCA duties include tasks such as assistance with bathing, dressing, grooming, cooking and light housekeeping. Successful completers of the class are guaranteed an interview with Care Partners. For more information, call 828-298-9023.