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BankMobile Disbursements FAQ

BankMobile Disbursements FAQ

Who is BankMobile Disbursements?

When it comes to receiving financial aid refunds and other credit balances, you deserve choices! Asheville Buncombe Tech has partnered with BankMobile Disbursements to deliver refund money we may have for you. You will select your refund preference using your personal code which will arrive in your Refund Selection Kit. This kit will be sent in a bright green envelope to your address on file with A-B Tech.

Why am I getting a Refund Selection Kit?

You will use the unique Personal Code that is included in your Refund Selection Kit to select your refund preference.  Once you have your code, follow these easy steps:

  • Visit
  • Enter your Personal Code
  • Select how you’d like to receive your money

How will I get my Refund Selection Kit?

You will receive your Refund Selection Kit in the mail at your primary address on file with A-B Tech. Just look for the bright green envelope and please make sure your address is up-to-date.

What are my options for receiving refunds?

  • Electronic Deposit To Another Account
    Money is transferred to another account the same business day BankMobile receives funds from A-B Tech. Typically, it takes 1 – 2 business days for the receiving bank to credit the money to your account.
  • Electronic Deposit To A Bankmobile Vibe Account
    If you open a BankMobile Vibe account (upon identity verification), money is deposited the same business day BankMobile receives funds from A-B Tech..

Is the BankMobile Vibe Account full-service?

Designed exclusively with students in mind, BankMobile Vibe is a checking account that offers the power to bank anywhere, anytime. Plus there’s no monthly fee for students.

What kinds of money might I receive from A-B Tech?

The most common types of money BankMobile disburses to students are funds left over from Financial Aid awards, loans or grants after tuition has been paid.  A-B Tech also disburses refunds of tuition paid by check or cash through BankMobile.

What are the key features and benefits of the BankMobile Vibe Account?

Through unique features and functionality designed exclusively for students, BankMobile Vibe empowers and guides students in their pursuit of financial and academic success. Plus there’s no monthly fee for students.

  • Allpoint® ATMs
    Say adios to ATM fees, thanks to over 55,000 fee-free Allpoint® ATMs.
  • Bill Pay
    Make bill-paying faster, easier and more secure.  With Online Bill Pay you can:
    -Set up recurring payments
    -Manage Bill Pay recipients
    -View payment history
  • Debit Card On/Off Switch
    Temporarily turn off your card to help protect against unauthorized use in the event your card is misplaced.

How is my money delivered?

Delivery of refund money is a multi-step process. First, A-B Tech draws funds from the respective loan and/or grant provider and applies it to your student account. Next, we collect and verify that all the information is correct. Once verified, we send the information to BankMobile Disbursements. Once BankMobile Disbursements receives your specific refund information, it is processed as fast as possible and disbursed according to your selection.

Can I change my preference for receiving money from A-B Tech?

Yes. Just log in to and select “Refund Preferences” from the “Refund” menu option. Once on the page, simply make your new selection and click the “Update Preference” button to complete the process. Be aware that your new selection will only impact future money you receive from A-B Tech.

What if I don’t make a selection?

Although you might not currently expect money from A-B Tech, you may receive money back in the future. Making a selection now ensures you’ll always have this money without a delay.

How will I know when my money has been sent?

BankMobile Disbursements will send you an email to the address you entered during setup. You can also view the status online or sign up to receive text messages sent directly to your cell phone with convenient Mobile Alerts at

What if I have additional questions?

Visit to learn more.