October 8, 2013
We continue our discussion of the valuable new resource tool, the "Business Breakthrough E-book", designed specifically to help companies "breakthrough" to greatness using a step-by-step strategy. As part of our ongoing series, this month we investigate the issue of communication and productivity. Breakthrough Rule #2: There is a growing communication gap in growing companies. Most businesses start with a small manageable team of employees. When all cylinders are firing, you can practically anticipate each other's needs and read each other's minds. However, as workforce grows, communication devolves into a massive game of "Telephone". Frontline employees become disconnected from you, from department managers, and from each other. Important information is filtered or prevented from being communicated. Employees do not understand how they fit into your company's evolving strategic plan. They become disengaged, disillusioned, and disgruntled.