A-B Tech student banner 2014

Guest Service Management

Subject ID Classroom Hours Lab Hours Clinic Coop Or Shop Hours Credit Hours
HRM 124 2 2 0 3

DMA 030, ENG 080, RED 090 or placement


CUL 142


This course is designed to provide an introduction to the culture of dining room service management. Emphasis is placed on the dignity and psychology of service work, dining room organization/infrastructure, service delivery and modeling management roles in a dining room environment. Upon completion, students should be able to demonstrate an understanding of the guest/server dynamic and apply these principles in a dining room setting.

My A-B Tech
I want to…