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Computer Training Support

Subject ID Classroom Hours Lab Hours Clinic Coop Or Shop Hours Credit Hours
CTS 217 2 2 0 3
Prerequisite

CIS 110 and DBA 110 or NOS 110

Corequisite

None

Description

This course introduces computer training and support techniques. Topics include methods of adult learning, training design, delivery, and evaluation, creating documentation, and user support methods. Upon completion, students should be able to design and implement training and provide continued support for computer users.

Credit by examination is not available for this course because of the nature of the course and in some cases safety requirements in the use of equipment. Any exceptions must be with the approval of the department chairperson.

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