Computer Training Support

Subject ID Classroom Hours Lab Hours Clinic Coop Or Shop Hours Credit Hours
CTS
217
2
2
0
3
Prerequisite:

CIS 110 and DBA 110 or NOS 110

Corequisite:

None

This course introduces computer training and support techniques. Topics include methods of adult learning, training design, delivery, and evaluation, creating documentation, and user support methods. Upon completion, students should be able to design and implement training and provide continued support for computer users.