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Holly Library
Frequently Asked Questions

How do I get a library card?
You can get a library card at the circulation desk on the main level, where you will fill out and sign a short library card application form. Please bring a photo id and students may need to show proof of registration.  With your library card you can check out materials, use the research computers and students can access reserve items.
 
There is no charge for a library card and it will need to be updated with a current sticker each semester you are enrolled.  If you lose your card there is a $3.00 replacement fee.

Continuing education students, as well as Buncombe and Madison County residents, can also get library cards, although borrowing privileges for these two groups are different. 

Contact the library circulation desk at 254-1921 (x301) for more details.

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How many books can I check out at one time and how long can I keep them?
If you are a full-time student there is no check-out limit on general collection books.  There is a limit of two items per checkout for the Audio and Feature Film collections.  Books are checked out for two weeks; media for one week.  Check-out periods for items on reserve will vary.  IMPORTANT:  You need to have your library card with you to check out library materials.
Continuing education students and community patrons may check out up to ten general collection books.  Media and reserves check-out is only available to full-time students, faculty and staff.

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How can I renew my books?
 Books can be renewed at the circulation desk or through the library's online catalog.  To renew your books online, enter your library card’s barcode number to access your account. You may not renew any overdue items through the web site.

General collection materials can be renewed for two-week periods unless there is a hold placed on the item.  If you would like to renew your books in person at the circulation desk, please have your library card with you.

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My instructor has placed a book on reserve for my class.  How can I check out and use this item?
Reserve items are held at the circulation desk and may be checked out with your student library card.  Check-out periods for reserve items may vary and some items must remain in the library at all times.

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How do I access NC LIVE or other databases from off-campus?
You can get an “NC LIVE @ home” card at the circulation desk which provides the off-campus ID and password combination.  You will need a current library card to get the password which changes every semester.  Full-time students can also get remote access information for the Gale and Issues & Controversies databases.
 
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Where can I  type a paper, check my email, or access my Blackboard account in the library?
 Full-time students can do all those things in the open computer lab which is located on the lower level.

The computers on the upper level are for individual and class research purposes only and do not have word-processing programs installed on them.

Computers in Email Central, located near the computer lab on the lower level, are available for checking email. 

Wireless access is available throughout the library for anyone who brings their own laptop computer.  The access code is available at the circulation desk.

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Where can I find a quiet place to study?
 We have four group study rooms with whiteboards that seat 6-8 people. They are available on a first-come, first-served basis. Whiteboard markers may be checked out at the circulation desk with your library card.  Several areas of the library also have signs designating them as quiet study areas.

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